C30 Complained

Xiong Yu laughed mischievously: "Student Ouyang, since you believe the words of the Dr. Lee, why did you come find me? Alright, you can go back and receive your treatment according to the prescription that Dr. Lee gave you. "

After Xiong Yu left, Ouyang Feiyu's face turned red, but she could not ask any further. After hesitating for a moment, she stood up and prepared to take her leave.

The female classmate who came with Ouyang Feiyu was annoyed, and immediately shouted: "Bears, what kind of attitude is this, it's too outrageous, I want to file a complaint against you."

Xiong Yu rolled his eyes, and said indifferently: "Up to you." In his heart, he thought, you're actually helping me if you complain. Hehe, complain, complain quickly.

"You …" That student was so angry that he immediately took out his phone and ignored Ouyang Feiyu's obstruction to make a phone call to school hospital to file a complaint.

Other than a few related departments in Merchant Shop University, there was the library, the medical skills department, and the comprehensive section. The Integrated Section comprises personnel, finance, logistics and customer service functions.

After receiving the female classmate's complaint, the Customer Service Manager in charge of the Comprehensive Department on duty immediately went through Xiong Yu's information. He found out that it was entered in yesterday afternoon, and was obviously a new doctor.

The supervisor unceremoniously called Xiong Yu and asked why his service attitude was so vile, asking him to immediately apologize to the complainant.

How could Xiong Yu possibly eat her pot of tea? He immediately replied: "You have to clarify the situation first and don't lie when you don't know anything", and hung up the phone.

She had never seen a doctor who dared to speak to her in such a manner before, and immediately decided that this complaint was Xiong Yu's responsibility. According to the rules of the school hospital, once the responsibility was recognized, it would be deducted by a thousand gold coins at the end of the month.

The manager immediately gave Xiong Yu another call. He only said a few words before hanging up, "Let me inform you, this complaint has already been determined to be your responsibility. At the end of the month, you will be fined 1000 yuan."

Instead, he said to the female classmate that had complained to him: "Alright, your objective has been achieved, the complaint is definitely my responsibility, and at the end of the month, you will give me 1,000 yuan, you can leave now right?"

Ouyang Feiyu immediately felt embarrassed, and said with a red face: "I'm sorry Bears, Han Ying did not do it on purpose. We will go to the comprehensive subject now, we will definitely eliminate this complaint."

When the female student called Han Ying heard this, she immediately snorted and said: "Fei Yu, why are you eliminating him? I'm not going, just look at his attitude, she's still acting so arrogantly, and should be punished with a thousand dollars. Let's go back, the Dr. Lee has prescribed medicine for you, and said that you need to rest more.

Seeing Ouyang Feiyu being pulled away somewhat unwillingly, Xiong Yu revealed a slight smile at the corner of his mouth, thinking, hehe, just you wait, the chance to become famous has arrived.

Xiong Yu picked up his phone and dialed a number. After the call was connected, the manager's voice immediately came from inside: "Hello, this is Shang Cheng University Hospital making a complaint. May I ask which doctor or nurse you wish to file a complaint against?"

"I don't complain about any doctors. I don't complain about any nurses." Xiong Yu laughed, "My name is Xiong Yu, I don't know what's wrong with you so I'll just randomly blame you."

That supervisor was furious. In all these years, there had never been a doctor or nurse who dared to complain to her. He was furious and shouted, "Surnamed Xiong, just you wait. I'm going over now. I want to see how you're going to complain to me."

Xiong Yu laughed coldly: "Alright, I'll be waiting for you in the first floor's hall."

Just as he hung up the phone, Xin Guangcai came in and asked: "Xiong Yu, what's going on? Why do I see one of the two female students from before looking especially angry, and saying that your attitude is bad?"

Xiong Yu stood up, walked out, and said while laughing: "It's nothing, Director Xin, when that female student called Ouyang Feiyu came to see me earlier, my diagnosis was the complete opposite of that of Dr. Lee. The female student called Han Ying who came with Ouyang Feiyu said that my medical skills were bad, and as for me, I wasn't able to hold myself back either, so I argued a few words with her, and then she complained that my attitude wasn't good."

However, there were two people in charge of complaints, one was called Bu Xue'er, the young man, he was a good person, the work was very serious, and every time he received a complaint, he would investigate the situation clearly, and pay attention to the other one, Qin Liying, who was almost fifty years old. She relied on her old age to sell her knowledge, and without frequently finding out what had happened, she would directly instruct the doctor or the nurse, coincidentally Qin Liying was on duty today.

Xiong Yu could hear the hidden meaning in Xin Guangcai's words, and it was very obvious that he was dissatisfied with Qin Liying. It was likely that Qin Liying had already taken his responsibilities before, which made him very unconvinced, but he was helpless to do anything about it.

"It's fine, Director Xin." Xiong Yu laughed and said, "Whether it is right or wrong, there must be a conclusion, no matter how powerful that Qin Liying is, he must at least be reasonable, or else, there must be a reason."

Seeing that Xiong Yu actually did not mind, Xin Guangcai hesitated before saying: "Xiong Yu, you have just arrived, there are some things that you do not know, Qin Liying is President Mi's cousin."

Xiong Yu rolled his eyes as he thought to himself, so what if Qin Liying is Mi Sufang's cousin? I'm even Principal Qiu's fiancé, who's afraid of who? Today, I must properly teach that Qin Liying a lesson.

"I understand, thank you, Director Xin." Of course, Xiong Yu would not tell Xin Guangcai about this thought, he was afraid that the old man would be shocked, so after thanking him, he left the Traditional Chinese Medicine and quickly went to the hall on the first floor.

As soon as Xiong Yu arrived, he saw that a middle-aged woman wearing glasses had also arrived. The moment he arrived, he loudly shouted, "Which one of you is Xiong Yu, come out."

Qin Liying entered the stage grandly, and the students who came to see the doctor and the people in society were not few in number. Along with the doctors and nurses, they all thought to themselves in shock: "Who is Xiong Yu, he actually dares to offend Qin Liying?"

Coincidentally, Shangguan Qianyun had just finished receiving the medicine and was pushing the cart back. Hearing Qin Liying shouting his name, she was startled, and immediately stopped, seeing Xiong Yu who came down from the stairs as she shouted loudly: "I am Xiong Yu, who is calling my name?"

Qin Liying looked at Xiong Yu, and sure enough, she did not recognize this young man, the anger in his heart grew even stronger, and she bellowed: Xiong Yu, there is a patient complaining about your service attitude, I will give you responsibility, what are you not convinced about?

Xiong Yu walked closer and laughed: "You must be Supervisor Qin, you're right, I am not convinced. Do you know the ins and outs of what happened?"

Qin Liying coldly snorted: No need, there are hundreds of complaints handled in my hands, all of them are from doctors or nurses. The attitude of the patients is not good, and there are no grievances between them, would they intentionally complain and play around?

The two of them started arguing in the lobby of the first floor, which immediately attracted a large group of people to watch. Shangguan Qianyun, who was pushing the cart, was unable to squeeze in.

Xiong Yu laughed and said: "Supervisor Qin, you are in charge of handling complaints. After receiving the phone call for complaints, the first thing you should do was not to listen to the complaints, but to understand the situation first, and then to make a comprehensive analysis, and finally to come to a conclusion. However, it seems that you did not hear what I said at that time right?"

Many doctors and nurses from school hospital hated Qin Liying to their bones. This time, they finally heard about a new doctor who dared to argue with Qin Liying, and their spirits were lifted, for all the doctors who could pull themselves away had come to watch the commotion. The hall at the first floor was completely blocked.

Qin Liying said coldly: "Alright, Xiong Yu, tell me, what happened at that time. I will call the complainant over to come here to confront him."

Immediately, Qin Liying called Han Ying and asked sher to come over to confront him. However, Han Ying had agreed in the beginning, but after two to three minutes, he gave Qin Liying a call. She said that there was an urgent matter at home and that she had to go home first.